Privacy Policy

Last updated: 27 October 2026

Altejwaal Travel & Tourism (Riyadh) is committed to protecting your personal data in accordance with the Saudi Personal Data Protection Law (PDPL) and its regulations.

Data we collect

Contact data: name, mobile number, email.
Request data: service, travel dates, number of travellers, notes, and passport details where needed to complete a booking or visa.
Payment data is processed directly by the Paymob gateway; we do not store card details.
Technical data: IP address, browser type and cookies.

How we use it

To have our sales team contact you and provide quotes.
To complete bookings and visa applications with providers.
To issue invoices and meet legal obligations.
To improve the website and send marketing offers only with your consent.

Sharing

We share the minimum necessary data with airlines, hotels and service providers, competent visa authorities, the Paymob payment gateway and our hosting provider. We never sell your data.

Retention and security

We keep data only as long as needed for the purpose or as required by law, with appropriate technical and organisational safeguards (HTTPS encryption).

Your rights

You may request access, correction or deletion of your data, or withdraw consent, by emailing info@altejwaal.com.

Cookies

We use essential and analytics cookies; you can control them in your browser.

Contact

Data protection enquiries: info@altejwaal.com — Riyadh, Saudi Arabia.